We make every effort to have satisfied customers who will give us the highest referrals. We treat our customers honestly and with integrity.

Please click on the links to read what our customers say about our services. Included are zip codes where the job was done.

Customer feedback - 2011
Customer feedback - 2010
Customer feedback - 2009
Customer feedback - 2008
Customer feedback - 2007
Customer feedback - 2006
Customer feedback - 2005
Customer feedback - 2004
Customer feedback - 2003 and before

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Service: November 2011
Zip Code: 60657, Chicago, Lincolnwood
Customer Feedback: Sanding & refinishing of all hardwood floors throughout the condo, prior to moving in. After closing on a condo early November, Chicagoland Flooring was one of the few companies I asked an estimate from. I ended up contracting Chicagoland Flooring to re-finish the hardwood floors within few days to be able to move in less than 10 days after closing, and before having some other work done. The company was very accommodating with my dates, to ensure my schedule would properly work. They showed up the day after I approved the estimate and worked as scheduled. Despite my many constraints they did a very good job overall.

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Service: August 2011
Zip Code: 60630, Chicago, Jefferson Park
Customer Feedback: Chicagoland Flooring sanded, refinished and stained the hardwood floors in my home. The owner offered a good price, the workers were good, and the quality was great. They refinished the floors on both the first and second floors, including four bedrooms. We upgraded to a Synteko finish which is supposed to be more durable and longer-lasting. Several of the floors had been covered in carpet for at least 30 years, and looked very rough before the crew came in and worked their magic.

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Service: June 2011
Zip Code: 60641, Chicago,
Customer Feedback: I used the services of Chicagoland Flooring Inc. to replace the floor under the radiator, couple of years ago.
They were prompt and professional. They were fairly priced and did a good job. I liked their services and will use the same in future.

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Service: May 2011
Zip Code: 60614, Chicago,
Customer Feedback: Chicagoland Flooring removed the existing laminate flooring from the first floor of my home and installed new engineered wood flooring. Also removed and replaced steps and flooring on two landings. The existing laminate flooring was glued in place, so that complicated the job.
The owner and his team were great. From the very beginning he was very consultative and presented me with a few options, each with different price points, pro's, and cons. Once I had decided which option I wanted to move forward with, he was able to start within a couple days. At every point in the process, he and his team were professional, courteous, and very focused on quality - paying attention to all the smallest details. I'm very happy with the results and would definitely recommend them.

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Service: April 2011
Zip Code: 60076, Skokie, IL
Customer Feedback: We were considering removing existing hardwood flooring and replacing it in 3 bedrooms, a hallway, and closets (approximately 500 sq. ft.). The floors were extremely squeaky, and accessing the floors and fixing them underneath was not possible. The owner of Chicagoland Flooring spent a lot of time with me explaining the options; he is very patient. We decided to replace the existing flooring with rift-sawn red oak hardwood strips (2 and 1/14 inches wide). They removed the existing wall-to-wall carpeting, old flooring, and stringers, secured the pine subfloor to the joists (the source of some of the squeaking), installed a plywood underlayment, and installed the new hardwood flooring on top.
The owner made sure that we were monitoring the temperature and relative humidity in the 2 weeks prior to starting the job so that conditions would be ideal for installing the new floor. The workers generated a lot of sawdust that filtered down through the gaps between the subfloor boards into the utility room, where we had our boiler and hot water heater. This generated some concern on my part regarding a possible fire hazard. I cleaned it up. Demolition of the old flooring and installing new hardwood flooring is a dirty job, however. There was surprisingly no damage to the walls given how narrow our hallways are and the fact that the workers had to remove old flooring and bring in big bundles of new flooring (up to 6 feet long). (We had contracted with a painting company to repair any damage to walls and to repaint the rooms). The owner and his people were very conscientious about sanding and refinishing the flooring. The technique he uses generates strong fumes, so I was glad I had isolated this area from the rest of the house. The finish is strong and very good-looking. The owner emphasized the importance of letting the floor cure for at least a week before putting rugs down and other items that might interfere with that process. We are quite pleased with the results. The flooring has a smooth finish and they did the job very cleanly. There is virtually no hair from the workers, debris, or other ga-ga trapped in the finish, unlike results I have obtained with another flooring company I have used. The Chicagoland company is extremely conscientious, they take pride in their work, and if they say they will do something, they will do it. In other words, they have a high degree of integrity - a rare thing these days, at least in my experience. They also made a special trip the following week to help us move a couple pieces of very heavy furniture back into one of the rooms.

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Service: February 2011
Zip Code: 60622, Chicago,
Customer Feedback: Chicagoland Flooring came to repair, buff and seal floor.
Chicagoland Flooring was the only company we spoke with who understand our needs and provided us refinishing options. We have some warn spots on our floor that weren't bad but we wanted fixed. We assumed it would be a BIG re-sanding project and it was according to all of the other contractors we contacted. But Chicagoland suggested an alternative. It is half the cost, looks great and is high quality workmanship! Thank you!

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Service: August 2011
Zip Code: 60201, Evanston, IL
Customer Feedback: They sanded and refinished 3 bedrooms, upstairs hallway and flight of stairs. Also had 2 rooms floors buffed.
We had an extremely tight schedule b/c we purchased a home and had 1 week to get this project completed before we moved in and the manager was very accommodating. They followed up several weeks after the job to make sure we were happy with the floors and it could not have been a better experience. This company has it right...very skilled employees and also very good at customer service.